Question no.1
How can I get fabric cuttings
or view fabrics?
Answer:
Please just email us your
contact information together with details of the
upholstery you would like to see, we will post you
cuttings, it normally takes 2-3 days for you to get
them, or why not arrange an appointment to view the
samples in our showroom, fabrics can
of course also be
viewed
online.
click to view fabrics
Top
of page
|
Question no.2
How can I view your products
before buying?
Answer:
We
normally
have some products on display in our London showroom,
please just give us a ring
contact information to arrange for an
appointment, (by appointment only).
Top
of page
|
Question
no.3
How and when are your products
delivered?
Answer:
Most of our products are
delivered with in 3-4 weeks,
standard delivery ( to the front door of your house
or building) are free of charge,
special deliveries, in house deliveries, Saturday or
evening deliveries can be arranged on request.
Top
of page
|
Question no.4
Does your products
require assembly?
Answer:
Most of the larger products we
sell are flat packed for easy delivery and access,
bed bases are split in two parts so they can
get be delivered without any problem,
products that needs assembly
comes with
detailed instructions, we also offer home assembly as on
option if needed.
Top
of page
|
Question no. 5
Does your fabrics comply
with UK fire regulations?
Answer:
All foam,
fibre and upholstery we
used comply with
the UK fire regulations, items
are labelled as required.
Top
of page
|
Question no.6
Can I use my own fabric?
Answer:
Customers own fabrics can be
used on most of our models, customers fabrics must
pass the UK fire regulations cigarette and match
test, if unsure please give us a ring (
contact information )
Top
of page
|
Question no.7
Can
you make special sized products?
Answer:
Yes we
do make special sized
products,
please give us a ring to discuss your needs (
contact information )
Top
of page
|
Question no.8
What guarantee do you
offer?
Answer:
We offer a full 5 year
guarantee on our
bedsteads, please see our
terms & conditions
Top
of page
|
