Storagebeds by bonbon

   

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  1. How can I get fabric cuttings or view fabrics?
  2. How can I view you products before buying?
  3. How and after how long are your products delivered?
  4. Does your products require assembly?
  5. Does your fabrics comply with UK fire regulations?
  6. Can I use my own fabric?
  7. Can you make special sized products?
  8. What warranties do you offer?
Question no.1    How can I get fabric cuttings or view fabrics?

Answer: Please just email us your contact information together with details of the upholstery you would like to see, we will post you cuttings, it normally takes 2-3 days for you to get them, or why not arrange an appointment to view the samples in our showroom, fabrics can of course also be viewed online. click to view fabrics

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Question no.2    How can I view your products before buying?

Answer: We normally have some products on display in our London showroom, please just give us a ring contact information to arrange for an appointment, (by appointment only).

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Question no.3    How and when are your products delivered?

Answer: Most of our products are delivered with in 3-4 weeks, standard delivery ( to the front door of your house or building) are free of charge, special deliveries, in house deliveries, Saturday or evening deliveries can be arranged on request.

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Question no.4   Does your products require assembly?

Answer: Most of the larger products we sell are flat packed for easy delivery and access, bed bases are split in two parts so they can get be delivered without any problem, products that needs assembly comes with detailed instructions, we also offer home assembly as on option if needed.

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Question no. 5   Does your fabrics comply with UK fire regulations?

Answer: All foam, fibre and upholstery we used comply with the UK fire regulations, items are labelled as required.

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Question no.6   Can I use my own fabric?

Answer: Customers own fabrics can be used on most of our models, customers fabrics must pass the UK fire regulations cigarette and match test, if unsure please give us a ring ( contact information )

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Question no.7   Can you make special sized products?

Answer: Yes we do make special sized products, please give us a ring to discuss your needs ( contact information )

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Question no.8   What guarantee do you offer?

Answer: We offer a full 5 year guarantee on our bedsteads, please see our terms & conditions

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